FAQ About The Convo
1. Can I schedule a tour/visit of the Convo?
To schedule a visit or tour the Convocation Center, please contact the Administration Office at 870-972-3870.
2. What kinds of amenities are available?
For a list of amenities available in The Convo, click here.
3. Do you have an event planning guide?
To help you plan your next event, The Convo offers a free Event Planning Guide. It is recommended that all potential renters carefully read through this guide before scheduling a meeting with our staff. To view the guide, click here.
4. May I serve alcohol at my event?
No alcoholic beverages of any type are permitted to be present, served or consumed on Convocation Center property.
5. Does The Convo have WiFi?
The Convo does have WIFI capability. Should you have a need to use WIFI for your event, please notify booking manager, Lesa Carmack at 870-972-3870.
6. Is parking available at The Convo?
Parking at The Convo is easy and FREE. The Convo has 1,300 on-site parking spots with reserved parking for handicapped parking. For visitors to The Convo who require special needs for accessibility, the building has ramp access between the Red and Yellow Entrances. Designated parking spaces are located all around the building to provide access not only to the Red and Yellow Entrances, but the meeting rooms and Athletics. Special needs seating is available to all events in The Convo. Call the Central Box Office at 870-972-2781.
7. Are baby changing facilities available in The Convo?
Baby changing stations are located in all women's and men's restrooms.
8. May I bring in my own food and beverage?
Outside food or beverages may not be brought inside The Convo. Food or drinks, not purchased through our approved food services provider is prohibited.
9. Where are the elevators in The Convo?
(Most meetings are held on the first floor of The Convo and the rooms can be accessed through the lower Red Entrance, which is handicap accessible.) The Convo has elevators located in the yellow and green entrances.
10. Are vending machines in The Convo?
Vending machines are located in the lower green entrance of The Convo across from the Red Wolf Club and Athletics.
11. Is smoking permitted in the Convocation Center?
Smoking inside and outside The Convo is prohibited. In accordance with the Clean Air on Campus Act 734 of Arkansas, smoking is prohibited on state-supported institutions of higher education.
12. Where do I stay if visiting The Convo or the Jonesboro area?
For a list of area hotels, click here.
14. Where can I eat if visiting The Convo or Jonesboro area?
For a list of area restaurants, click here.
15. What kind of recreational activities does Jonesboro offer?
For a list of recreational activities in the area, click here.
16. Where are the restrooms located?
Restrooms are located in upper level of each of the entrances as well as right outside the Hames meeting rooms.
17. Where are the meeting rooms?
The meeting rooms are located on the first floor of The Convo and can be accessed by entering through the lower Red Entrance. Meeting rooms A, B, & C are collectively referred to as the Hames Rooms. So, if your meeting is listed in the Hames Rooms, it could be in any one or all three rooms A, B, or C. Meeting rooms A, B & C are adjacent to each other just inside the lower red entrance.
18. What is the overall seating capacity for the arena?
The overall seating capacity for the arena in banquet style seating is approximately 1,000.
19. What is the meeting room maximum capacity?
Maximum meeting room capacity varies based on the desired room arrangement. To view the maximum capacity for each room and setup, click here.
20. Are there water fountains in The Convo?
Water fountains are located outside every restroom in The Convo.
21. Who do I contact if I have other questions that are not addressed here?
If you still have questions please contact The Convo Administration Office at 870-972-3870 and we will do our best to answer them.
